Privacy Policy

This Privacy Policy describes how Airacle ("we," "us," or "our") collects, uses, and discloses your information when you use our Airacle Lens service ("Service").

1. Information We Collect

We may collect several types of information from and about users of our Service, including:

Personal Information: When you register for an account, we use Google authentication services. We may collect personal information that you provide through this service, such as your name and email address.
User Content: We collect the documents and queries you upload to the Service for analysis.
Information from Third-Party Services: We utilize third-party services for service functionality. This includes Google for authentication and other inference providers. We also use Tawk.to to provide a chat function on our website. When you interact with these services, we may receive information from them. For example, Tawk.to may collect your IP address and any information you provide in the chat.
Usage Details: We may automatically collect certain details of your access to and use of the Service, including traffic data, logs, and other communication data.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Service.
Process your documents and queries to provide you with analysis.
Retain and use your queries to enforce our standards of safety and further improve the Service.
Personalize your experience.
Communicate with you, including responding to your inquiries through Tawk.to.
For any other purpose with your consent.

3. Information Sharing and Disclosure

We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. We may disclose your information to:

Third-Party Service Providers: We utilize third-party services, such as inference providers and Google authentication, to operate our Service. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities.

4. Data Retention

We will retain your personal information and user content for as long as it is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Security

The security of your data is important to us. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Third-Party Services

Our Service may contain links to other websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]