Refund Policy for Airacle Lens

This Refund Policy outlines the terms regarding refunds for any payments made for the use of the Airacle Lens service ("Service").

1. Refund Policy

Refunds for payments made to Airacle for the Service are only available under specific circumstances outlined below.

Eligible for Refund

You may be eligible for a full refund if you have not used the Service at all after making payment. This means:

• No documents have been analyzed or processed through the Service.
• No service features have been utilized.
• The account shows zero usage of the Service.

Not Eligible for Refund

Once you have used any portion of the Service, all payments become final and non-refundable. Due to the nature of the Service and the immediate costs incurred for processing and analysis upon use, we cannot offer refunds or credits after usage has begun.

No refunds will be provided in the following circumstances:

• Your satisfaction or dissatisfaction with the Service results.
• Any partial or unused portions of the Service after initial usage.
• Any interruption, downtime, or discontinuation of the Service after usage has begun.
• Termination of your account, whether initiated by you or by Airacle, after the Service has been used.

To request a refund for unused services, please contact us within 7 days of payment at [email protected] with your payment details and account information.

If your refund is approved, the amount will be processed and credited to the original payment method within 10-15 days.

2. Changes to this Policy

Airacle reserves the right to modify this Refund Policy at any time at its sole discretion. Any changes will be effective immediately upon posting the updated policy.

3. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: [email protected]